A great volunteer handbook is a key foundation in setting up volunteers for success. By clearly outlining policies, procedures, and guidelines for acceptable conduct in a clear way that is engaging to read, you can ensure that your volunteers are able to achieve true excellence. This workshop will teach you how to determine what information you need to include in your organization’s handbook and how to clearly outline the roles and responsibilities of staff and volunteers. Bring your handbook-in-progress, along with your laptop, to spend the morning putting together your best handbook yet.
Who Should Attend
Managers of volunteers, event planners or their supervisors
As the Coordinator of Volunteer Resources at Ottawa Public Health for the past 15 years, Lola Dubé-Quibell has been active in managing volunteer resources within Ottawa Public Health, the City of Ottawa and the community.
Currently, Lola is advocating for the inclusion of National Volunteer Week information in the calendars provided to Canadians every year. She also makes it a point to support volunteer associations that try to further the profession of volunteer resources management and increase volunteerism in Canada. To that end, she is an active member of the Ottawa Administrators of Volunteer Resources, the Professional Association of Volunteer Leaders – Ontario and the Volunteer Management Professional of Canada. Lola also supports the efforts of Volunteer Ottawa and Volunteer Canada.
Academically, Lola holds a Masters and has obtained Algonquin College’s Certificate in the Administration of Volunteers. She continues her professional development by taking graduate level courses at Carleton University and intends to seek accreditation soon. To hone her skills and increase her knowledge Lola is happy to facilitate workshops for her peers.
An email confirming this registration will be sent to the primary email address for your member account, or the email address on this form if you are a non-member. Your registration is transferrable to anyone else within your organization. The following workshop registrations are non-refundable: (a) purchased at a discounted rate, (b) purchased using a voucher, or (c) cancellation received less than five (5) business days prior to the event. Any other cancellation is refundable, subject to a $10.00 administration fee.
Online, via Zoom Meeting
You can access Zoom Meeting on any device. Volunteer Ottawa will send you a link a few days before the workshop takes place.
To access Zoom on a computer, click the meeting-specific URL you will receive. Zoom will automatically install any software required.
To access Zoom on a phone or tablet, visit the relevant App store and search for Zoom. Download Zoom Cloud Meeting. About 5 mins before your meeting or course, open the app, click Join Meeting, and enter in the meeting number you will receive.
Creating a Volunteer Handbook
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